People Innovation Excellence

Professor Dimitrios Buhalis

Professor Dimitrios Buhalis, Head of Department Tourism and Hospitality, Faculty of Management, Bournemouth University, United Kingdom.

Area of Expertise : eTourism, Service Marketing

Professor Dimitrios Buhalis is a Strategic Management and Marketing expert with specialization in Technology and Tourism. He is currently Established Chair in Tourism and Deputy Director of the International Centre for Tourism and Hospitality Research (ICTHR) at the School of Services Management at Bournemouth University and Professorial Observer at the Bournemouth University Senate. In April 2010 he was promoted to Professor 2 (or what is called a Distinguished Professor in other Universities), a level reserved for a small percentage of elite academicians. Professor Buhalis is leading eTourism research and is working with the Bournemouth team for introducing technology in all aspects of tourism research and teaching. In 2009 he led Bournemouth University successfully through the UNWTO. TedQual Certification Process and is the BU representative to the United Nations World Tourism Organisation. In recognition of his contribution to Tourism research, he was elected in August 2009, as a Fellow of the International Academy for the Study of Tourism. He was also elected as President of the International Federation of Information Technology for Travel and Tourism (IFITT) for the period 2010-2014. Dimitrios always enjoys going to the lab and works closely with many tourism and hospitality organizations and destinations around the world.

Research Interests

Dimitrios is researching, lecturing, advising and facilitating progress in organisations globally, whilst his books and publications are studied widely by both students and professionals around the world. He is frequently delivering keynote presentations, speeches, seminars and workshops in both academic and professional conferences globally. In the period of 2010-2014 as President of IFITT he was responsible for the ENTER conferences. He has written or co-edited a total of about 20 books, including Tourism Business Frontiers and Tourism Management Dynamics published by Elsevier, eTourism: Strategic Information Technology for Tourism published by Pearson (Prentice Hall/Financial Times) and Tourism Distribution Channels (Thomson), Managing alliances in the global hospitality and tourism industry as well as a series of three books on IT and Tourism. He is currently working in four books that deal with Accessible Tourism and European Tourism Planning. He has also published more than 80 articles in scholarly journals, books, conference proceedings and consultancy reports.

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