Overview Program

In today’s workplace, improving performance requires more than giving instructions, monitoring targets, or evaluating results. Effective leaders need the ability to engage employees in meaningful conversations that build awareness, encourage ownership, strengthen capability, and translate performance challenges into concrete actions.

Coaching for Performance is a two-day development program designed to equip leaders with the mindset, structure, and practical skills required to conduct effective performance coaching conversations. Participants will learn how to identify the root causes of performance gaps, ask powerful questions, listen actively, provide constructive feedback, and guide employees toward realistic performance improvement actions.

The program combines practical coaching frameworks, workplace cases, structured simulations, peer feedback, and individual reflection. Participants will gain hands-on experience in managing different coaching situations, including underperformance, low motivation, unclear expectations, defensive responses, and development needs.

What You’ll Learn?

Participants will learn how to:

• Understand the role of coaching in improving individual and team performance.
• Distinguish coaching from directing, mentoring, counseling, and performance evaluation.
• Develop a coaching mindset that encourages ownership and accountability.
• Identify the root causes of performance gaps.
• Apply active listening and powerful questioning techniques.
• Conduct structured coaching conversations using the GROW Model.
• Provide specific, balanced, and constructive performance feedback.
• Manage resistance, defensiveness, and difficult coaching situations.
• Translate coaching conversations into measurable performance actions.
• Develop a personal coaching action plan for workplace application.

Program Features

• Coaching Mindset Development: Shift from immediately giving solutions to facilitating employee awareness and ownership.
• Practical Coaching Frameworks: Apply structured models to real workplace performance situations.
• Performance Gap Diagnosis: Identify whether performance issues are related to capability, motivation, clarity, resources, or work environment.
• Powerful Coaching Communication: Strengthen active listening, questioning, feedback, and conversation management skills.
• Experiential Learning: Learn through workplace cases, role-play simulations, discussions, observation, and reflection.
• Peer Coaching and Feedback: Receive structured input from other participants and the facilitator.
• Real-World Application: Practice coaching conversations based on actual leadership and performance challenges.
• Personal Coaching Action Plan: Develop a practical roadmap for applying coaching skills in the workplace.

Who Should Enroll?

This program is suitable for:

• Supervisors and team leaders.
• New and emerging managers.
• Middle managers and functional managers.
• Project leaders and cross-functional team leaders.
• Human Resources and Learning and Development professionals.
• Professionals responsible for managing or evaluating employee performance.
• Leaders who need to address performance and behavioral challenges.
• Professionals preparing for people-management responsibilities.

Course Outline

Course Schedule

*The schedule may change; please check with our team for confirmation.

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