There are interesting article written on HBR about 11 Trends that Will Shape Work in 2022 and Beyond related with McKinsey report about COVID-19 implications for business.
HBR define 11 underlying trends that will shape workplace volatility in 2022 that is Fairness and equity will be the defining issues for organizations, significant number of employers will not adopt a vaccine mandate, instead relying on testing to keep their workplaces safe, To compete in the war for knowledge worker talent, some companies will shorten the work week rather than increase pay, Employee turnover will continue to increase as hybrid and remote work become the norm for knowledge workers. Managerial tasks will be automated away, creating space for managers to build more human relationships with their employees, The tools that we use to work remotely will become the tools that help measure and improve performance, The complexity of managing a hybrid workforce will drive some employers to require a return to the office, Wellness will become the newest metric that companies use to understand their employees, The chief purpose officer will be the next major C-level role, Sitting is the new smoking, DE&I outcomes will worsen in a hybrid world without intervention.
While McKinsey key findings from their research are: Customers and consumers want to be associated with companies that are making a positive difference, a once-in-a-lifetime wave of capital spending on physical assets, healthcare continues to outperform other sectors in the representation of women, Procurement organizations need to take a leading role in protecting enterprise margin and growth, the CFO’s role is also rapidly evolving—expanding in scope, requiring new capabilities, demand for CFOs to help promote capability building and talent development.
The takeaway from this two article is there are changes to the organization as result of changing customer demand and behavior, innovation and advancement of technology such as metaverse has change an organization perspective to understand the demand and their organization as well as their stakeholders such as employee hybrid and remote work to the organization performance.