ABN AMRO SOFTWARE DELIVERY MANAGEMENT

ABN AMRO, the oldest foreign bank in Indonesia, had a reason to have an internal IT Delivery Management. While still maintaining its role on the banking industry, the bank could avoid depending too far on some external suppliers when it came to satisfying its information technology requirements. The IT Delivery Management project manager therefore acted as a middleman that balanced between the due-date pressures that the bank defined as an acceptable scope, and the capability of the technically knowledgeable vendors to understand what the specifications actually required.