Case Document

CARREFOUR INDONESIA: GROWTH VIA ALFA ACQUISITION

To increase market share and strengthen its position as a market leader in modern retailing, PT Carrefour Indonesia acquired a 75% (Rp 647 billion/US$87 million) stake in PT Alfa Retailindo from PT Sigmantara Alfindo and Prime Horizon in January 2008. The acquisition gave the company the right to operate all 29 supermarkets of the AlfaMidi chain, a public company with a market capitalization of about US$ 108 million, had more than 11,000 employees. Following the acquisition, Carrefour renamed the Alfa supermarket outlets to Carrefour and Carrefour Express and generated Rp 9.2 trillion in revenues: Rp 7.2 trillion from Carrefour and Rp 2 trillion from Alfa.

The Indonesia Retailers’ Association (APRINDO-Asosiasi Peritel Indonesia) predicted that Carrefour will dominate the national retail market in Indonesia. About a year after, the Business Competition Supervisory Commission (KPPU-Komisi Pengawas Persaingan Usaha) conducted an initial investigation process of Carrefour's business expansion and in November 2009, KPPU declared that PT Carrefour Indonesia was proven legally and convincingly to have violated Article 17 Paragraph 1 and Article 25 Paragraph 1(a) of Law No. 5/1999 on the prohibition of monopolistic and unfair business competition. KPPU ordered Carrefour to release all the stakes of PT Alfa Retailindo Tbk to parties not affiliated with PT Carrefour Indonesia no later than one year after this decision and to pay a fine of Rp 25 billion.

To challenge this verdict, PT Carrefour Indonesia filed a civil case at the South Jakarta District Court, which decided to cancel all KPPU decisions related to PT Carrefour Indonesia in February 2010. The company was free from the divestment order and fines.

One of the main reasons used by PT Carrefour Indonesia to win in the Court was the definition of retail market and the results of market data researches.

This case provides students an opportunity to discuss and analyze their understanding about economic information in decision-making, market structure systems, and monopolistic issues, as well as to discuss corporate growth strategies. This enables students to be aware of contemporary issues in business restructuring and corporate actions, particularly recent corporate mergers and acquisitions in Indonesia.

The class session would be lively if the instructor uses the debate and open forum format. Role-play would be another method that could be used to discover the assumptions and perspectives of each actor (i.e., KKPU, Carrefour, Alfa and government, competitors, etc).

Author

Peter S. Aripin, M.E.S, MBA.

Peter S. Aripin, M.E.S, MBA.

Marketing Year 2010

SPACETOON: SURVIVING IDEAL KIDS PROGRAM IN INDONESIA

SpaceToon Kid’s TV is currently the first and only television station exclusively dedicated to children in Indonesia. The channel is driven by a great concern about the development of children as the future leaders of Indonesia. SpaceToon Kid’s TV exists aims to provide quality shows that are both entertaining and educational. The SpaceToon’s vision is to actively enhance attitudes, morale, skills, and to broaden the knowledge of Indonesian kids by providing selected and quality programs.

In general, children mean big business. Companies that target the children’s market use several mediums to attract children: TV advertising, electronic games, attractive packaging, films and magazines for children. In Indonesia, data from the National Statistics Center show that the 2005 children’ population aged between 0-15 was 83,883,364, with an annual growth rate of about 1.3%. The 2009 Indonesia Kid Market Survey found that children in Indonesia have a daily pocket money average of Rp 5,200. The survey also found that Indonesian children were an influential market demand worth about Rp 200 trillion a year.

However, SpaceToon’s idealistic objectives did not result in big business. SpaceToon could not grab the advantages of the children’s sector Because children’s programs were not cash cows in the television business. Few companies advertise on this type of programs because it is not highly ranked on the Nielsen ratings. High-rank programs include Sinetron (Indonesian soap operas), reality shows, blockbuster movies and other entertainment programs usually aired on prime time (7-10 P.M.). Another reason is that there is intense competition among TV programs for children. In 2008 Nielsen reported that Global TV (GTV), SpaceToon, Rajawali Citra TV Indonesia (RCTI), and ANTV are the top five TV stations in the children’s market, in both 5-14 and 15-19 age brackets.

Author

Lianti Raharjo, M.Mktg, Cert.DigM

Lianti Raharjo, M.Mktg, Cert.DigM

BANK BTN: TRANSFORMING BUSINESS THROUGH BSC AND IPO

Bank BTN’s Management has initiated to transform the bank into world class financial institution. Two strategic moves have been taken by Bank BTN; which are implementing Balance Score Card (BSC) and going public (IPO). The Bank started to develop BSC on November 2008. A year after that (on November 19, 2009), Bank BTN listed in Bursa Efek Indonesia with IPO’s price of Rp. 800 per share. The IPO has been an accomplishment as the price of Bank BTN’s share has jumped up to Rp. 1.870 per share (October 5, 2010); an increases of 134%. These two strategic business moves are expected to have long term impact to sustainability of the organization as the management aims for becoming world class bank in 2018.

Author

Dian Triasurya, MBA.

Dian Triasurya, MBA.

IPO KRAKATAU STEEL

PT Krakatau Steel Tbk, one of the strategic state-owned enterprises, initiated its public offering on 10 November 2010. Only several minutes after its opening, the price rocketed to Rp  1,270 from the initial price of Rp 850. This stopped because of the auto-rejection mechanism on the trading floor. The market capitalization reached Rp 20.03 trillion, the biggest capitalization for the IPO company. The initial price reflected severe underpricing; the price on the black market reached Rp 1,500 compared to the official Rp 850.

The allocation of the stocks was also intriguing because it was suspected that the allocation mostly favored foreign instead of domestic investors. A citizen lawsuit was opened to cancel the Krakatau Steel IPO.

This case study highlights the IPO of Krakatau Steel from the capital structure’s point of view, using EPS and EBIT curve.

Author

Prof. Dr., Adler Haymans Manurung, ME., M.Com.

Prof. Dr., Adler Haymans Manurung, ME., M.Com.

PT INDOSAT: PRICING OF BONDS

Early in 2010, the Finance Director of PT Indosat Tbk, considered an empirical investigation of several theoretical pricing restrictions that should be satisfied by nine bonds of PT Indosat TbK. In particular, he wanted to investigate pricing volatility for bonds that were issued in 2002, 2003, 2005, 2007, 2008 and 2009.

Refinancing could be in dollar-denominated bonds, rupiah-denominated bonds, syaria-denominated bonds and bank loans. The market appreciated bonds issued by companies with AA+ Ratings. Comparing current macroeconomic circumstances to inflation and volatile interest rate, newly-issued bonds face challenges such as price, yield, and bond maturity period.

 

Author

Dr. Ir. Dewi Tamara, MM., MS.

Dr. Ir. Dewi Tamara, MM., MS.

SCHRODER INDONESIA : HOW TO OUTPERFORM THE INDEX

Since 2005, PT. Schroder Investment Management Indonesia was the biggest mutual funds investment company in Indonesia with a total fund of Rp 26 trillion. However, when the crisis happened in the end of 2008, the funds dropped to Rp 20 trillion. Less than a year later, in March 2009, two of Schroder products, Schroder Dana Prestasi Plus (equity mutual funds) and Schroder Dana Prestasi (mixed mutual funds) were chosen as the best mutual funds for category 3 years, 5 years and the latter for 7 years.

The company strived to manage funds to the amount of, Rp 26 trillion in 2005. Moreover, the company aimed to outperform the index, which also meant outperforming the benchmark performance.

Author

Dr. Ir. Dewi Tamara, MM., MS.

Dr. Ir. Dewi Tamara, MM., MS.

Year 2010

D’COST SEAFOOD RESTAURANT’S LOW-COST STRATEGY: THE LESS-TRAVELED ROAD TO SUCCESS

D’Cost Seafood Restaurant established a unique position in Indonesia’s restaurant industry; it successfully implemented its vision and mission to provide good quality seafood delicacies at a very affordable prices. Its tag-line, “Mutu Bintang Lima Harga Kaki Lima” (five-star quality at street hawker prices), was no marketing gimmick; it actually delivered that promise. Four years after the first branch opened, the business had 38 branches all over Indonesia.

The strong point of the D’Cost strategy was the huge faith on their customers and suppliers. Faith was the primary driver of their success, the underlying factor of their business strategy. Their supply chain strategy depended on good relationship with suppliers. Their promotion strategy was unheard in the industry – offering extras to customers. The Up To You Price, Age Discount, and Wedding Reception basically subsidized customers who, in turn became voluntary brand ambassadors.

Author

Andy Lunarjanto, MM.,MBA.

Andy Lunarjanto, MM.,MBA.

BUKABUKU.COM – SELECTION, CONVENIENCE, AND PRICE

For Bukabuku.com, 2009 was a great year. The company closed the year with 37% more revenue than in 2008, which was on top of the 122% jump the year before. Everyone in the company celebrated this success and looked forward to a better 2010.

On the last day of work in 2009, Bukabuku.com’s founders Erwan Salim and Marsela Wewengkang called all their managers to the year-end meeting that would set the path of 2010. Despite the great success, they received signals from the marketplace that the Bukabuku.com’s growth momentum in the past four years had slowed down. While it might be a good time for consolidation after a series of explosive years, the slowdown was perceived to be coming too soon.

They needed to discuss this issue, set new expectation, and prepare the company’s direction for 2010. They had to decide on the following issues:

  • Customer backorders and late deliveries: These sometimes led to sales loss and always to customer dissatisfaction. While most of this problem had been solved by increasing on-hand inventory, they felt the need to get to the root cause of the problem.
  • Full warehouse capacity: Could they optimize their inventory level or should they look into getting a second warehouse?
  • Internal business process and information system: Could they continue to rely on the company’s current processes to support future significant growth?

Author

Dax Dipo Panji Ramadani, M.Eng

Dax Dipo Panji Ramadani, M.Eng

TIMAH: STRATEGIC IT TRANSFORMATION TO WORLD-CLASS TIN MINING

When Alwin Albar was assigned as the head of information system (IT) in late 2007, Timah was running an outdated software package to support its core transaction processing. His CEO, Wachid Usman, required a system that can be accurate and contain live information about the business. Timah needed a system that would give it better visibility of the performance of Timah’s diverse operation. Timah had implemented SAP software, but to get the level of information it wanted, the company required the ability to monitor data from production to sales and beyond. In addition, Timah required a supply-chain operation – from mining, production, and distribution – integrated with the company’s financial statement in order to increase its efficiency, as well as to provide the board with the ability to formulate faster and more accurate decision-making capabilities, thereby facilitating the conversion of product from the pit to the customer.

After approval and full support from the CEO, Wachid Usman, Timah prepared a detailed plan to execute this IT strategy. This was not an easy task. The existing platform used an old, legacy architecture that became obsolete when maintenance support ended in 2009.

Author

Dr. Minsani Mariani, MBA.

Dr. Minsani Mariani, MBA.

IT BLUEPRINT READINESS FOR JAKARTA INTERNATIONAL MULTICULTURAL SCHOOL

Alexander Irwan, owner of Jakarta International Multicultural School, would like to invest in an IT solution that is aligned with the school’s vision. To translate the high-level aspect of the vision into doable elements, an IT blueprint be produced.

This case details how a team (the Mars Team) built the IT blueprint from start to finish. When the project had run during its first month, some tasks identified as low priority became more important. The project began to show signs that final implementation could be delayed. While there was no need to increase budget yet, Alex wanted to measure his organization’s readiness to accept the change. He wanted to have a readiness assessment.

 

Author

Erwin Adi, M.Sc.

Erwin Adi, M.Sc.

1 9 10 11 12 13 18