Dissertation Examination of Dani Rusli Utama

21 Feb 2025

On Thursday, 13 February 2025, a Dissertation Examination for a DRM on behalf of Dani Rusli Utama [2540136173] entitled “THE INFLUENCE OF DIGITAL ADOPTION, SERVICE QUALITY, AND STAKEHOLDER COLLABORATION ON CONTAINER PORT OPERATIONAL PERFORMANCE IN INDONESIA WITH NETWORKING CAPABILITY MEDIATION AND MODERATED BY ENVIRONMENTAL DYNAMISM” was held in Anggrek Campus, Bina Nusantara University.

The dissertation examination was led by Prof. Dr. Ir Harjanto Prabowo, M.M and attended by a team of promotors and examiners. There were three promotors in attendance with Prof. Dr. Ir. Mohammad Hamsal, MSE., MQM., MBA as a Promotor, Dr. Ir. Sri Bramantoro Abdinagoro, MM. as Co-Promotor 1, and Dr. Rano Kartono Rahim, B.IT., M.Bus. as Co-Promotor 2. There were also examiners present, with Prof. Firdaus Alamsjah, Ph.D as Examiner 1, Dr. Mohammad Ichsan, Dip.-Ing., M.T. as Examiner 2, and Prof. Raja Oloan Saut Gurning, S.T., M.Sc., Ph.D. as Examiner 3. Dr. Russ Bona Frazila, S.T., M.T. was also present during this dissertation examination.

DISSERTATION SUMMARY

As an archipelagic country, maritime transportation plays a crucial role for Indonesia. One of the dominant components of maritime transportation is the port, serving as a node for the transfer of goods and passengers. Amid global developments, port management must ensure operational performance meets applicable standards. However, the operational performance of ports in Indonesia currently faces significant challenges. This is proven by the Container Port Performance Index (CPPI) rankings, where several Indonesian ports rank significantly lower than those in other developing countries. Considering that port business processes involve many stakeholders, port management needs to optimize internal resources while fostering interaction and collaboration with other port stakeholders to enhance operational performance. This study will further examine the impact of Digital Adoption, Service Quality, and Stakeholder Collaboration on Port Operational Performance, with Networking Capability as a mediating factor and Environmental Dynamism as a moderating factor, using quantitative methods through Partial Least Square Structural Equation Modelling (PLS-SEM). The unit of analysis in this study is container ports/terminals in Indonesia. The study population comprises all ports/terminals under the operational area of PT. Pelindo (Persero) and members of the Indonesian Port Business Association (ABUPI) that serve containers. The sampling technique used is a census method of 72 container ports in Indonesia. Analysis results indicate that Digital Adoption does not have a significant effect on Port Operational Performance, either directly or through the mediation of Networking Capability. Port Service Quality has a significant direct effect on Port Operational Performance, but no significant effect when mediated by Networking Capability. Stakeholder Collaboration has a significant effect on Port Operational Performance, both directly and through the mediation of Networking Capability. Additionally, Networking Capability has a significant effect on Port Operational Performance, and the moderating role of Environmental Dynamism in this relationship is also proven.

BACKGROUND

Dani Rusli Utama completed his undergraduate studies in Civil Engineering at the Bandung Institute of Technology (1989–1994), followed by a master’s degree in Infrastructure Management at Yokohama National University, Japan (1997–1999) through a World Bank scholarship. He has also undertaken several international training programs in port operations, including in Rotterdam (Netherlands), Antwerp (Belgium), Dublin (Ireland, UNCTAD), and Tokyo (Japan, JICA Program). Additionally, he has completed management courses at globally renowned institutions such as Harvard Business School (USA), IMD (Switzerland), New York University (USA), NUS Business School (Singapore), and London Business School (UK), among others.

Dani Rusli Utama has worked in the port business industry for over 30 years. As an expert in engineering, operations, and port business management, he has held various top executive positions including President Director of PT Pelindo 1, Director of Engineering and Risk Management at PT Pelindo II, President Director of PT JICT, President Director of PT Pengembang Pelabuhan Indonesia, Head of Strategic Bureau at Pelindo II, and General Manager of Palembang Port. Currently, he continues to support and contribute to the advancement of the port industry as Project Director at PT U Connectivity Services, Director at PT Pelabuhan Patimban Internasional, Director at Diagram Tripoporsi Consultant, and President Commissioner of PT KCN Port. He also serves as Vice Chairman II of the Indonesian Port Experts Association (HAPI) and is a member of the PIANC Indonesia Chapter.

PUBLICATION

Below are some publications that Dani Rusli Utama took part in during his enrollment in the Doctoral program: