Dr. Pantri Heriyati, M.Com

Dr. Pantri Heriyati, M.Com

Dr. Pantri Heriyati, M.Com is currently the Head of School of Management at Binus Business School. Her teaching interests are in marketing management, specifically related to research methodology and corporate strategy. Her interest in research has also brought her to numbers of international academic conferences. In her teaching life, she has been teaching for undergraduate to doctorate program.

Dr. Pantri has more than 10 years’ experience in the industry, included in consulting organizations, Promoting Government to Government Partnership, and in multinational firms.

Case Document

Marketing Year 2011

[CASE STUDY] HOLCIM: OFFERING SOLUTIONS THROUGH MARKETING INNOVATION

This case discusses how Holcim Indonesia differentiates themselves from the stagnant competition in the cement industry by implementing integrated marketing communication. Holcim came out stronger when they launched their “Solusi Rumah” program. The program targeted the low- and middle-income earners in the suburban and rural areas as a continuation of their disaster relief support for the victims of Aceh and Yogya.

The dilemma of the case focuses on what Holcim Indonesia should do in order to continue growing and consistently bringing innovation in the market.  The hurdle is that people perceived cement as a commodity product.