TIMAH: STRATEGIC IT TRANSFORMATION TO WORLD-CLASS TIN MINING

When Alwin Albar was assigned as the head of information system (IT) in late 2007, Timah was running an outdated software package to support its core transaction processing. His CEO, Wachid Usman, required a system that can be accurate and contain live information about the business. Timah needed a system that would give it better visibility of the performance of Timah’s diverse operation. Timah had implemented SAP software, but to get the level of information it wanted, the company required the ability to monitor data from production to sales and beyond. In addition, Timah required a supply-chain operation – from mining, production, and distribution – integrated with the company’s financial statement in order to increase its efficiency, as well as to provide the board with the ability to formulate faster and more accurate decision-making capabilities, thereby facilitating the conversion of product from the pit to the customer.

After approval and full support from the CEO, Wachid Usman, Timah prepared a detailed plan to execute this IT strategy. This was not an easy task. The existing platform used an old, legacy architecture that became obsolete when maintenance support ended in 2009.