E-government in E-service
Monica Ali Safitri, 2301944286
Definition according to the United States Government(http://www.firstgov.gov)defines e-government as: “E-Government refers to the delivery of government information and services online through the Internet or other digital means”.
“E-government refers to the delivery of government information and online services through internet media or other digitalmedia”
In general, E-government has three forms of relationship and has some experts who state that E-government covers four aspects (Ezz, 2008: 3722). Because some experts say that E-government is based on three aspects, then in this study the author will elaborate on these three aspects related to the Online Job Exchange System (BKOL), namely:
- Government to Citizens (G2C)
This relationship focuses on online services where the government works for its citizens (Guo and Lu, 2005: 16). The G2C is a service sector that focuses on the ability of governments and citizens to exchange information with each other in an efficient electronic form. (Evans and Yen 2007:50)
- Government to Business (G2B)
This relationship refers to the provision of information services for businesses (Guo and Lu, 2005: 216). The sector focuses on transactions between governments and businesses with the aim of reducing costs and gathering information more accurately. The purpose of this type of service is to make it easier for governments to buy things, pay bills and do business more effectively and also to assist in obtaining data to analyze or to assist in decision making (Evans and Yen, 2007: 50).
- Government to Governments (G2G)
This relationship aims to improve the efficiency of services when exchanging information between local and central governments. The benefits of this sector are increased capabilities in terms of crime detection, response systems to emergency actions, law enforcement and regional security. For example, in the United States, there is coordination between the government, state and federal government in disaster notification information (Evan and Yen, 2007: 50).
References
Setiady, E-Government as an Investment: Measuring The Risk of Profit and Failure – Successful Implementation of E-Government in Local Government Paper, UGM Jogjakarta, February 5, 2005.