The Learning Organization
The Learning Organization
According to Senge, the learning organization depends upon the mastery of five dimensions:
- Systems thinking: The notion of treating the organization as a complex system composed of smaller (often complex) systems. This requires an understanding of the whole, as well as the components, not unlike the way a doctor should understand the human body. Some of the key elements here are recognizing the complexity of the organization and having a long-term focus. Senge advocates the use of system maps that show how systems connect.
- Personal mastery: Senge describes this as a process where an individual strives to enhance his vision and focus his energy, and to be in a constant state of learning.
- Mental models: “Deeply ingrained assumptions, generalizations, or even pictures and images that influence how we understand the world and how we take action”. These must be recognized and challenged so as to allow for new ideas and changes.
- Building shared vision: Shared vision is a powerful motivator. A leader’s vision does not necessarily become shared by those below him. The key here is to pass on a picture of the future. To influence using dialogue, commitment, and enthusiasm, rather than to try to dictate. Storytelling is one possible tool that can be used here.
- Team learning: The state where team members think together to achieve common goals. It builds on shared vision, adding the element of collaboration.
Source: Knowledge Management System and Practices, A Theoretical and Practical Guide for Knowledge Management in Your Organization,
(Emil Hajric 2018)
(Emil Hajric 2018)