Several broad categories of consulting firms in E services
There are several broad categories of consulting firms in E services
The first type of consulting firm includes one that provides expertise in the EC field but not in traditional business. In the past, there were a number of large consulting firms specializing in EC services.
The second type of company is a traditional consulting firm that has an organizational unit focused on EC. These companies leverage their existing relationships with their corporate clients and offer EC value-added services. There are technologies that support online services as well as variables such as SAP, IBM, HP, Oracle, Microsoft, Cisco, Intel, and others.
Companies that apply consulting services not only serve customers but, can also be utilized by the company to hire employees or prospective employees who want to work in the company. Companies that usually often use consulting services consist of several sectors such as law firms, hospitals, medical services, technology-based or internet and others. The purpose of using this consulting service in terms of companies also to better deal with various problems in the business environment can create more innovation as a company solution, can save costs if through online or technology,
In addition to being an online trading venue, many exchanges provide support services such as payment and logistics software and consulting services. They also act as industry portals. Exchanges are known by various names: e-marketplace, trading exchange, trading community, exchange hub, internet exchange, Net market, and B2B portal. Of course, in terms of online service companies, employees need to be trained periodically so that these employees can serve customers well. Where in online services payment methods also include a service where such as e-payment such as funds, gopay, and ovo there are services that can be reached if the customer gets into trouble if in the process of payment transactions or others.
Online consulting services also have applications such as Halodoc, ProSehat, Godok, Sehat pedia, and Alodokter which in the medical services sector aims so that if people are sick there is no need to come to the hospital or pharmacy to find out the solution. Especially during this pandemic is urged not to leave the house or always keep a distance so as not to increase the transmission of the Covid-19 virus. Not only are there consultation applications in the health sector, but there are also legal consulting applications such as Legal Smart and My Lawyer so that the public can also find out more about legal information without leaving the house.
Online consulting services have paid services usually health services, and e-payment services such as BCA are not paid. Consultations can bypass email, application, line, wa or phone number. Wherewith the development of increasingly advanced technology so that people can get offline services but online prices where cheaper.
References: 2015_Book_ElectronicCommerce.pdf (ukh.ac.id) Books