Data Accuracy in E-services

Jason, 2301902056

Data Accuracy in E-services

E-services or  electronic  services  are a form of  service  activities  or  services  through electronic media.  In  electronicservices,  there are  three  main  components  that  must be  present  in the electronic    service,  namely  the  serviceprovider,  service  receiver, and media  used  or can be  called with  its communication channels.  Electronic services    can  provide  opportunities  for  businesses that are  mainly in the field of  services. By  using this strategy,  of course,  the  company  can  easily    provide  access  to  internet  users to  access  to  all  existing   service  providers.  Furthermore, the use of electronic services can also    expand  or  disseminate    geographical  reach  so that  customers  can  access  their  products    easily and can  also improve the  company’s image.   They  can  compete  with other companies so that  they  can  survive  the existing   competitiveness.  In  doing  strate  E-services  must also have a very good  plan  and  strategy so that the process of a  company  service  to  be  more  valuable  and  strategic  for  in the future. Of course,  to  perform  E-services  must also  have  media  or  channels  that must be  provided so that  customers  can  easily    access  the  services provided  such as For example,  having your own  website  and of course the interface  service must also  be  attractive  and easy to  use. If  a  company  has excellent  e-services,    then the  company  will  be able to get  feedback  from  customers  who  use it  which  is where the company will  get loyal customers to use the  company’s  electronic   services.  In  doing  e-services  of course  we  also  have to  provide appropriate  data  to  prospective  customers  who want to be served. Therefore,      there  needs to be data accuracy.  Data  can be said to be a  collection of  information in the form of  facts  that have been  collected  by a computer  that will later  be  analyzed  and  tested for accuracy. Data accuracy  is one  of  the  important  parts of getting quality information. In an organization, information    collected from multiple   existing orders   must  have high accuracy.  Every business activity  has a variety of complex information and data that  of course  must be maintained  and  managed  in a    certain way. The data  or  information   collected  must  be  appropriate  and  appropriate  because  the data  collected  later will be  used  for  business purposes.  If  a  data  is not  accurate,  then  there  will be  disruptions  and  obstacles to all  business activities.    Data accuracy  helps  existing   business  processes.  If  a  data  collected  meets  existing  needs  and  if the data  is  accurate,then of courseit  can  increase the  productivity   of  companies  that  later can also  be  Save  time  on  existing   activities to be  more  efficient  and     costly. In this day    andage, data  is one  of  the most  important  factors  in  a    company, especially  in    technology companies. To  be able to perform  the  right  services  require the appropriate  data so that the  services run by  the  company  can  run    well.

An example of a company  that uses    this  concept  is  Apple. Appple    is a  multinational   company based on  information technology.  Apple uses    this  concept  through   their    application  siri  which  is  an  artificial          intelligence-based  platform  based on personal assistants  to solve the problem that is  There are  such as    browsing,  opening  applications,  or  phone calls.  Of course  in  artificial  intelligence  certainly  requires excellent data  accuracy   to  avoid   unwanted   problems.   Further examples    such  as  banking  companies  also  use data accuracy so that  in the transaction  process  to other  users  can be  appropriate  and  prevent the occurrence of  wrong  delivery.

Reference

Zandbergen, P. A. (2008). Positional Accuracy of Spatial Data: Non-Normal Distributions and a Critique of the National Standard for Spatial Data Accuracy. Blackwell Publishing Ltd.

Boyer, K. K., Hallowell, R., & Roth, A. V. (2002). E-services: operating strategy—a case study of your method for analyzing operational benefits. Journal of Operations Management.

Chae, B. K., Yang, C., Olson, D., & Sheu, C. (2013). The impact of advanced analytics and data accuracy on operational performance: a contingent resource-based theory (RBT) perspective. Elsevier B.V.

Rowley, J. (2006). An analysis of the e-service literature: towards a research agenda. Internet Research, 16 (3), 339-359.

Vardiansyah, D. (t.hn.). Philosophy of Communication Science. An Introduction, Index, Jakarta 2008.

Vardiansyah,Dani. Philosophy of Communication Science:   An  Introduction,  Index,Jakarta2008. Hal.3