Strategies for Digital Transformation in a Workplace
Digital Workplace is a digital work environment designed purposely and holistically with the user front and center. A digital workplace provides access for all employees to all the digital tools that they need to handle their everyday work including collaboration, project management, and process management. As a virtual replacement of physical offices, a digital workplace helps integrate all the different business applications used within the organization to make it easier for employees to access the necessary business data and tools through one single platform. With a digital workplace, the employees can collaborate seamlessly although they working remotely from different cities.
Digital Workplace can also be interpreted as a business strategy aimed at improving employee engagement and agility through consumerization of the work environment, Gartner analyst Carol Rozwell says. Ideally, your digital workplace helps individuals and teams work more productively without compromising operations. It includes computers, mobile devices and productivity and collaboration applications and, increasingly, chatbots, virtual assistant technology, personal analytics and immersive workspaces.
Here are the right strategies for digital transformation in a workplace:
- Work smarter, not harder
Enhanced “smart” technology solutions powered by artificial intelligence will reduce noise in the modern workplace and pave the way for the rise of vibrant online and offline communities, giving users everything they need to do their job.
The new digital workforce wants to work smarter, not harder. The goal of this transformation is to provide a unified digital, physical, and human work experience that encourages collaboration and productivity while providing a great employee experience.
- Collaboration, Productiviy, Governance
Extensive governance of digital infrastructure and deployment of solutions and platforms must be new if we are to realize the potential of the modern workplace for collaboration and productivity.
Governance and compliance are pairs of effective collaboration and productivity. Businesses and their IT departments need to roll out processes and systems, governed by predefined engagement rules, that reduce chaotic deployment and channel duplication. The good news is that there are systems of governance that are smart and can be integrated into your existing or future operating systems.
- Content as Collaboration Engine
Intelligent intranets are content services platforms that ignite engines of collaboration and innovation across organisations. While the term “intranet” is still broadly understood by a diverse range of professionals and verticals, it understates the increasingly strategic value of intranets in the modern workplace – especially when we consider a workplace set to go through the biggest changes in content management in more than 20 years. Intelligent AI-enabled solutions can solve the business-critical need to ensure content is delivered, shared and measured through the optimum (and most secure) digital channels, further enhancing engagement and employee experience.
- Be inclusive. Be people-focused
Digital transformation is essentially about change management, and change management is essentially about people. The issue of execution and adoption of digital workplace platforms is often the biggest challenge.
Understandably some employees can negatively perceive new technologies, or siloed teams might see collaboration as a threat. This can be mitigated by better understanding and addressing the ecosystem of employee workplace influences and touchpoints, and ensuring your people are involved and empowered from the earliest phases of planning. This could involve slowly transitioning legacy systems, prioritising front-line workers, or putting governance and compliance in place before rolling out digital platforms.
Reference:
https://kissflow.com/digital-workplace/everything-about-digital-workplace/