Diane Natassia, M.M., M.A.

Diane Natassia, M.M., M.A.

Diane Natassia worked as one of the Research Assistants in the Research and Development Division of BINUS BUSINESS SCHOOL, where she also completed her Master of Management in 2012. She was awarded the Netherlands Fellowship Programme (NFP) scholarship for her Master degree in Museology at the Reinwardt Academy, Netherlands, in 2015, and recently received her degree in 2017. During her study there, she had the chance to work as a project consultant for the Van Gogh Museum and a project researcher for the Cultural Heritage Agency of the Netherlands (Rijksdienst voor het Cultureel Erfgoed/RCE). She received her Bachelor degree in Interior Design from Tarumanagara University in 2008. Her current work includes being a Creative Designer at NOLESTUDIO since 2009, and a freelance graphic designer in Indonesia and Singapore. She is also interested in creative design thinking, project management and design, research, and writing.

Case Document

Marketing Year 2017

[CASE STUDY] VAN GOGH MUSEUM: A DIGITALLY ENGAGED MUSEUM

In 2014, the Van Gogh Museum (VGM) had hopes to continue its mission to enrich and inspire as many people as possible by giving access to the museum’s entire collection and knowledge on Vincent van Gogh. In order to achieve this mission, the museum had come up with strategies that made use of the ever-growing digital world, through its web strategy and social media. These strategies were aimed to help the museum reach out to as many of its visitors and non-visitors as possible, and develop constant relationship with them by creating dialogue.

However, like any other businesses, threats and challenges were apparent in the way. The reinstated photography ban by the museum might seem to cause certain threat to the way the museum was going. Especially with the trending term of ‘selfie’ in the digital world in that same year, leading to the birth of the ‘Museum Selfie Day’ project, there was high chance the museum’s strategy might suffer.

[CASE STUDY] ES TELER 77

Sukyatno Nugroho, the third generation of a Chinese immigrant family, had no high education but managed to show his uncanny ability in business from early age until he died. Through hardships, challenges, threats, and obstacles, he built a food emporium legacy, Es Teler 77, which continues today.

With over than 200 outlets all over Indonesia and several more overseas, Sukyatno spread his wings through Es Teler 77. It was hard to believe that he started this business when times were tough for him and his family. Through this business, Sukyatno’s entrepreneurial skill triumphed despite a lack of high education or training.