{"id":727,"date":"2018-03-12T10:13:59","date_gmt":"2018-03-12T03:13:59","guid":{"rendered":"http:\/\/bbs.binus.ac.id\/management\/?p=727"},"modified":"2018-04-20T09:11:42","modified_gmt":"2018-04-20T02:11:42","slug":"ubah-nada-ketika-percakapan-yang-sulit-mulai-tidak-terkendali","status":"publish","type":"post","link":"https:\/\/bbs.binus.ac.id\/management\/2018\/03\/ubah-nada-ketika-percakapan-yang-sulit-mulai-tidak-terkendali\/","title":{"rendered":"Ubah Nada ketika Percakapan yang Sulit mulai tidak terkendali"},"content":{"rendered":"<p><span lang=\"EN-US\" style=\"margin: 0px;color: black;font-family: 'Times New Roman',serif;font-size: 12pt\">Compiled by: Nugroho J. Setiadi, PhD<\/span><\/p>\n<p><span lang=\"EN-US\" style=\"margin: 0px;color: black;font-family: 'Times New Roman',serif;font-size: 12pt\">Orcid-ID: <\/span><span lang=\"EN-US\"><a href=\"http:\/\/orcid.org\/0000-0002-1864-0116\"><span style=\"margin: 0px;font-family: 'Times New Roman',serif;font-size: 12pt\">http:\/\/orcid.org\/0000-0002-1864-0116<\/span><\/a><\/span><\/p>\n<p>&nbsp;<\/p>\n<p>Jika Anda bekerja dengan seseorang cukup lama, Anda pasti akan menghadapi perbedaan pendapat. Tapi ketika percakapan yang sulit mulai tidak terkendali, bagaimana Anda bisa kembali ke jalur semula? Pertama, pahami bahwa ketika orang tidak setuju, sering kali karena salah satu pihak salah menafsirkan umpan balik yang mereka terima sebagai serangan pribadi, seperti, &#8220;Jika Anda menyukai gagasan saya, Anda menyukai saya,&#8221; atau, &#8220;Jika Anda tidak menyukai gagasan saya, Anda tidak menyukai saya\u201d. Untuk mengurangi ketegangan, penting untuk secara sengaja menegaskan kembali komitmen Anda terhadap hubungan yang ada &#8211; dengan cara ini tidak ada kebingungan seputar apa sebenarnya argumen tersebut. Mengungkap masalah pribadi dari masalah bisnis dengan fokus sesaat pada hubungan, dengan menggunakan pernyataan seperti &#8220;Saya benar-benar ingin menyelesaikannya dengan Anda&#8221; dan &#8220;Saya yakin kita bisa memikirkannya bersama-sama.&#8221; Menegaskan kembali komitmen Anda kepada orang lain dapat mengubah secara signifikan Tenor pembicaraan.<\/p>\n<p>Diadaptasi dari \u201cDefusing an Emotionally Charged Conversation with a Colleague,\u201d by Ron Friedman<\/p>\n<p>&nbsp;<\/p>\n<p>Sumber: Friedman, R. (2016). Defusing an Emotionally Charged Conversation with a Colleague. <em>Harvard Business Review.<\/em>\u00a0 From: <a href=\"https:\/\/hbr.org\/2016\/01\/defusing-an-emotionally-charged-conversation-with-a-colleague?cm_mmc=email-_-newsletter-_-management_tip-_-tip_date&amp;referral=00203&amp;utm_source=newsletter_management_tip&amp;utm_medium=email&amp;utm_campaign=tip_date&amp;spMailingID=13970278&amp;spUserID=Mzc5MDI3ODgzS0&amp;spJobID=741103946&amp;spReportId=NzQxMTAzOTQ2S0\">https:\/\/hbr.org\/2016\/01\/defusing-an-emotionally-charged-conversation-with-a-colleague?cm_mmc=email-_-newsletter-_-management_tip-_-tip_date&amp;referral=00203&amp;utm_source=newsletter_management_tip&amp;utm_medium=email&amp;utm_campaign=tip_date&amp;spMailingID=13970278&amp;spUserID=Mzc5MDI3ODgzS0&amp;spJobID=741103946&amp;spReportId=NzQxMTAzOTQ2S0<\/a>. Retrieved on March 15, 2016.<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Compiled by: Nugroho J. Setiadi, PhD Orcid-ID: http:\/\/orcid.org\/0000-0002-1864-0116 &nbsp; Jika Anda bekerja dengan seseorang cukup lama, Anda pasti akan menghadapi perbedaan pendapat. Tapi ketika percakapan yang sulit mulai tidak terkendali, bagaimana Anda bisa kembali ke jalur semula? Pertama, pahami bahwa ketika orang tidak setuju, sering kali karena salah satu pihak salah menafsirkan umpan balik yang [&hellip;]<\/p>\n","protected":false},"author":9,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[2],"tags":[7,44,42,8,41],"class_list":["post-727","post","type-post","status-publish","format-standard","hentry","category-article","tag-bbs","tag-human-capital","tag-leadership","tag-management","tag-manajemen"],"_links":{"self":[{"href":"https:\/\/bbs.binus.ac.id\/management\/wp-json\/wp\/v2\/posts\/727","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/bbs.binus.ac.id\/management\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/bbs.binus.ac.id\/management\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/bbs.binus.ac.id\/management\/wp-json\/wp\/v2\/users\/9"}],"replies":[{"embeddable":true,"href":"https:\/\/bbs.binus.ac.id\/management\/wp-json\/wp\/v2\/comments?post=727"}],"version-history":[{"count":1,"href":"https:\/\/bbs.binus.ac.id\/management\/wp-json\/wp\/v2\/posts\/727\/revisions"}],"predecessor-version":[{"id":728,"href":"https:\/\/bbs.binus.ac.id\/management\/wp-json\/wp\/v2\/posts\/727\/revisions\/728"}],"wp:attachment":[{"href":"https:\/\/bbs.binus.ac.id\/management\/wp-json\/wp\/v2\/media?parent=727"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/bbs.binus.ac.id\/management\/wp-json\/wp\/v2\/categories?post=727"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/bbs.binus.ac.id\/management\/wp-json\/wp\/v2\/tags?post=727"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}