Vannesco Christolim, \u00a02301900536<\/p>\n
Services exchange model has \u00a0links in the \u00a0internet economy<\/p>\n
Services exchange models are \u00a0linked in \u00a0the internet economy. Internet economy\u00a0 \u00a0itself \u00a0is \u00a0an\u00a0 economy based \u00a0on\u00a0 digital \u00a0technology or \u00a0business \u00a0conducted \u00a0\u00a0\u00a0through \u00a0the \u00a0Internet \u00a0or world wide web<\/em> \u00a0(WWW). The Internet economy \u00a0provides Internet Features Affecting Consumer Power Internet enabling information to be everywhere. Information about the Web can generally be accessed anytime and anywhere. Traditional trade-offs between wealth and information reach no longer exist, which helps reduce information asymmetry. The Internet has the potential \u00a0to transform quality experiences, which consumers can usually only evaluate after purchase (Darby &Karni, 1973; Nelson, 1970), into search quality, which can be assessed before purchase (Klein, 1998). According to Lindbeck and Wikstrom (1999), the increasing level of consumer information in the Internet age has three main implications for their market forces: (a) Comparative price information \u00a0that \u00a0allows Households to make price savings \u00a0and increase price competition among companies; (b) \u00a0Households \u00a0will know more about how well the variety of products available according to their individual preferences; (c) The level of information about the actual quality of the product will drive the market success of high-quality products and encourage manufacturers \u00a0to \u00a0make \u00a0low-quality products out of the market in the \u00a0longrun. Where \u00a0with the internet economy \u00a0has \u00a0several \u00a0features \u00a0that \u00a0can \u00a0improve customer service experience\u00a0 and of course become an \u00a0\u00a0important \u00a0element \u00a0in the \u00a0Services exchange model<\/p>\n Services exchange model in \u00a0the Internet economy\u00a0 is \u00a0\u00a0currently \u00a0very \u00a0widely \u00a0used \u00a0by \u00a0some \u00a0countries such as countries with post-industrial economy such as USA, France, Spain. \u00a0Developing \u00a0economies whose scope of services and industries have important roles such as \u00a0\u00a0japan \u00a0and \u00a0Germany. As well, countries \u00a0with \u00a0\u00a0specialty industi \u00a0from the economy such as Russia, India, China. Where \u00a0some countries in the \u00a0world\u00a0 have considered \u00a0the development of the internet economy \u00a0has become its \u00a0own \u00a0new \u00a0form \u00a0of \u00a0the e-commerce \u00a0sector. The development of \u00a0the internet economy in Indonesia is also growing \u00a0rapidly \u00a0where \u00a0according to the \u00a0\u00a02019 e-Conomy SEA report by Google, Temasek, and Bain & Company predicts \u00a0that Indonesia’s \u00a0digital economy will reach 40 billion US dollars \u00a0by \u00a0the end \u00a0of \u00a02019 and \u00a0will \u00a0reach \u00a0135 billion dollars. billions of\u00a0 \u00a0U.S. \u00a0dollars \u00a0by\u00a0 2025.<\/p>\n <\/p>\n Reference:<\/p>\n Carlson, J. and O’Cass, A., 2018. The Service Exchange Model: a framework for understanding Service Quality in Africa.\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Namibia Business School, University of Namibia,<\/em>[online] pp.5-8.<\/p>\n Rezabakhsh, B., Bornemann, D., Hansen, U., & Schrader, U. (2006). Consumer Power: A Comparison of the Old Economy and the Internet Economy. Journal of Consumer Policy, 29(1), 3\u201336. doi:10.1007\/s10603-005-3307-7.<\/p>\n Sukhodolov, A. P., Popkova, E. G., & Kuzlaeva, I.M. (2017).\u00a0Perspectives of Internet Economy Creation. Studies in Computational Intelligence, 23\u201341.<\/em> doi:10.1007\/978-3-319-60273-8_3.<\/p>\n","protected":false},"excerpt":{"rendered":" Vannesco Christolim, \u00a02301900536 Services exchange model has \u00a0links in the \u00a0internet economy Services exchange models are \u00a0linked in \u00a0the internet economy. Internet economy\u00a0 \u00a0itself \u00a0is \u00a0an\u00a0 economy based \u00a0on\u00a0 digital \u00a0technology or \u00a0business \u00a0conducted \u00a0\u00a0\u00a0through \u00a0the \u00a0Internet \u00a0or world wide web \u00a0(WWW). The Internet economy \u00a0provides Internet Features Affecting Consumer Power Internet enabling information to […]<\/p>\n","protected":false},"author":9,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[2],"tags":[],"class_list":["post-4054","post","type-post","status-publish","format-standard","hentry","category-article"],"_links":{"self":[{"href":"https:\/\/bbs.binus.ac.id\/management\/wp-json\/wp\/v2\/posts\/4054","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/bbs.binus.ac.id\/management\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/bbs.binus.ac.id\/management\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/bbs.binus.ac.id\/management\/wp-json\/wp\/v2\/users\/9"}],"replies":[{"embeddable":true,"href":"https:\/\/bbs.binus.ac.id\/management\/wp-json\/wp\/v2\/comments?post=4054"}],"version-history":[{"count":1,"href":"https:\/\/bbs.binus.ac.id\/management\/wp-json\/wp\/v2\/posts\/4054\/revisions"}],"predecessor-version":[{"id":4055,"href":"https:\/\/bbs.binus.ac.id\/management\/wp-json\/wp\/v2\/posts\/4054\/revisions\/4055"}],"wp:attachment":[{"href":"https:\/\/bbs.binus.ac.id\/management\/wp-json\/wp\/v2\/media?parent=4054"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/bbs.binus.ac.id\/management\/wp-json\/wp\/v2\/categories?post=4054"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/bbs.binus.ac.id\/management\/wp-json\/wp\/v2\/tags?post=4054"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}