The Management Laboratory of BINUS Business School is conducting research on e-commerce users’ perceptions of the use of AI (Artificial Intelligence) in e-commerce. AI can be utilized in various aspects of e-commerce, such as:
1. Chatbots
2. Recommender systems (providing recommendations)
3. Image-based search

Please find the survey here: https://bit.ly/OMNIBUS2024

With utmost humility and a genuine intention to contribute to research in Indonesia and Singapore, we sincerely hope that you will participate fully by completing this questionnaire objectively and accurately. We will maintain the confidentiality of your identity, data, and questionnaire responses, adhering to proper research ethics.

Thank you for your willingness to participate!