The 5th International Conference on Management, Hospitality & Tourism and Accounting 2018 (The 5th IMHA 2018).

Organizational Business Excellence towards Good Governance with ICT as an Enabler

A. Background

Recent economic growth of Indonesia, along with high business competition, the role of ICT becomes one of the most essential factors to achieve performance improvement to win the competition. Excellent management and good governance turn out to be an unavoidable demand too. Thus, it is important to have a forum for practitioners, researchers and regulators to share their ideas and present the results of their research, best practice as well as their experiences.
School of Business Management, Accounting Department, Hotel Management Department and Binus Online Learning, intends to continue the previous forum of International conference that has been periodically held twice a year since 2008, called The 5th International Conference on Management, Hospitality & Tourism and Accounting 2018 (The 5th IMHA 2018).

B. Objectives

The objectives of this conference are to disseminate and to exchange knowledge and information regarding the development and improvement of research especially in the field of management and business, accounting, hotel management and information technology, to practitioners, researchers, academics, and business observers.

Institutionalization of an intermediary organization; A case study of ‘Pemuda Pancasila’ as business intermediaries in Indonesia.

Marko.S.Hermawan, Ph.D, Head of Program, International Business, BINUS Business School

Accepted Paper

Abstract

Institutionalization of intermediary organization is imperative to legitimate social and people’s organization within the Indonesian business context. The aims of this study is to investigate the importance of providing such organization as an intermediary institution in negotiation, supporting and providing assistance between the company and the authority. In this case the role of Pemuda Pancasila, is scrutinized in order to provide understanding on how business in done in Indonesia. Interpretivism approach is used to determine in-depth understanding of the organization, as well as the systems. Semi-structured interview and observation were employed to gather data collection and an emic approach was used to reveal such themes. The finding suggests three themes associated with institutionalization of PP: Operational Fieldwork, Political Ties, and Ties with Regulatory Bodies.  In conclusion, PP is institutionalized as a reliable organization for its safety and useful links, both to internal members or external parties. Through its connections, PP is legitimized as a part of Indonesia’s business systems, in order to smoothing the process of negotiation and administration concerns.